blog: cross-cultural training

Our blog keeps you informed about the cultural characteristics of different cultures and countries. This will ensure that you have the most up-to-date background knowledge, including information on such topics as negotiations in China, leading employees in Brazil or successfully writing e-mails with Italians. Furthermore, you will get the latest news about cross-cultural communication and cross-cultural training.

In case you’re interested in seminars, workshops or coaching on these topics, here’s an overview of our services, which we offer worldwide.

Conflict management / giving feedback in a cross-culturally adept way

Feedback isn’t easy. Even when I want to give feedback to someone from my own culture about a specific behavior, it can easily lead to conflict, especially when it comes to negative aspects and wishes for improvement. For instance, the feedback recipient can easily feel attacked, misunderstand what was said or draw the wrong conclusions.

When the culture factor is added to the equation, giving feedback can become significantly more complicated. For that reason, I’d like to give you some practical tips and strategies on how you can form your feedback in a constructive and internationally productive way.

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Time management in international business

There are many cultural challenges in the international business world. An important point, which many employees and managers often ignore, is the different understanding of time. Read what you should pay attention to in todays blog post!

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Important hints to make your international travels saver; for private and business stays

A lot of countries where employees are sent on assignments abroad offer not only new professional opportunities, but also, unfortunately, increased safety risks. Read today’s blog post to find out what’s important when traveling in potentially dangerous countries. This article is also going to help you with your private journeys abroad. Continue reading

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Direct and indirect communication in business

Today we’d like to introduce you to a cultural difference that causes misunderstandings in global collaborations extremely often. You’ll encounter the issue of direct and indirect communication when collaborating with people all over the world, wherever they come from. Because this issue directly affects all forms of communication [face-to-face discussions, e-mail, telephone, etc.], it’s especially important to have good strategies to handle it. Continue reading

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11 tips to become a successful international team: high performance and fun while collaborating

Collaborating with people from different countries can be both successful and fun at the same time. More importantly, international teams can truly perform at a high level if they keep a few crucial tips in mind. The following guide will teach team leaders and members some important ground rules. How does your team fare when it comes to these factors? Let us know! Continue reading

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Do your foreign contacts often say “yes” and then do nothing? Do you never get negative feedback?

Especially in very indirect cultures there is a tendency not to speak out negative things openly. Instead, you usually say “yes”, even though you cannot complete a task at all, for example. Or you only get to hear praise, although there are actually enough things how the company could be improved. As a result, you are missing important information that you urgently need for successful work.

We have put together practical tips and strategies that will give you better / more honest answers.

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Dealing with employees in China

A high amount of personal interest in employees in China is not only a sign of a good leader, but it also brings about employees’ loyalty and willingness to perform. Find out in today’s blog post what you should keep in mind when dealing with Chinese employees.

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Your international contacts do not answer your e-mails? We tell you what you can do!

Not receiving e-mail answers can thwart efficient work and be stressful, especially when you’re waiting on an important answer that doesn’t arrive. Today’s blog post will provide you with tips and strategies on how you can deliberately improve your e-mail response rate with foreign contacts.

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